Managed IT services and AI in Leeds
Your IT, run brilliantly.
Your AI, done properly.
Managed IT services, cyber security and cloud from Leeds, and a governed path from AI interest to operational value. Human led, AI augmented.
- ISO 27001
- ISO 9001
- Cyber Essentials Plus
- Leeds based, national reach
- ISO 27001 information security
- ISO 9001 quality management
- Leeds based, national reach
- Microsoft cloud and Microsoft 365
- Cyber Essentials Plus certified
- Government Commercial Agency (GCA) supplier
- ISO 27001 information security
- ISO 9001 quality management
- Leeds based, national reach
- Microsoft cloud and Microsoft 365
- Cyber Essentials Plus certified
- Government Commercial Agency (GCA) supplier
Most providers sell you tools. We run the estate, then take you into AI where it actually pays back.
What are you trying to solve?
Most conversations start with a problem, not a service name. Pick the one keeping you busy and we will show you how we deal with it.
Struggling to prove AI value?
Turn AI investment into clear, measurable business outcomes.
Stuck in AI pilots?
Move from experimentation to production grade AI and agentic solutions.
Concerned about AI risk?
Bring security, governance, compliance and Shadow AI under control.
Need AI to transform operations?
Embed AI into everyday workflows and improve performance continuously.
Support tickets piling up
Slow answers, repeat issues, a queue that never clears.
Cyber risk keeping the board awake
Audit findings, insurance questions, no clear answer.
Microsoft 365 doing half a job
You pay for the whole suite and use a fraction of it.
Systems that do not talk to each other
Rekeying, workarounds and data stuck in silos.
One partner, two jobs done properly
The IT foundation that holds up every day, and a governed route from AI interest to operational value.
IT that disappears into the background
Your whole estate monitored, maintained and improved around the clock, with engineers who pick up the phone. The board stops talking about IT. That is the point.
- Managed IT servicesEverything an in-house IT department would do, without the payroll. Round the clock monitoring, patching and health checks that stop most issues before anyone notices, a service desk that answers, and a named engineer who knows your estate.Explore managed IT services
- IT supportA direct line for everyday issues, fixed fast and fixed properly. UK based engineers who pick up the phone, sort most things remotely and escalate the rest to someone who already knows your setup. Cover every hour of the year, not just office hours.Explore IT support
- Cyber securityProactive protection, not a product. Threat monitoring, patching, identity and email security run every day, with the Cyber Essentials Plus and ISO 27001 evidence your customers and auditors ask for. If you are not certified yet, we get you there.Explore cyber security
- Cloud servicesMicrosoft cloud moved, secured and run properly: migration without the drama, costs you can see, and an estate that is easier to change afterwards. Built for organisations that cannot afford a wobble.Explore cloud services
- Microsoft 365Full Microsoft 365 admin and support: licences right sized, security switched on and adoption done properly, with Copilot when you are ready for it. One team looking after the whole tenant, so it earns its keep rather than just being paid for.Explore Microsoft 365
- IT consultingStrategic IT guidance for the decisions that cost money: architecture, infrastructure, migrations and roadmaps, built on evidence from your own estate rather than a vendor’s slide deck. Board ready when it needs to be.Explore IT consulting
From AI interest to governed operational value
A structured route into AI for organisations that require governance, security and measurable return. Assessment first, controls enforced in the platform, agents delivered and operated against agreed value.
- AI consulting and advisoryEstablish the evidence before committing the investment: where AI pays back in your organisation, what it will cost, and what has to be true first. Assessment before spend.Explore AI consulting and advisory
- Digital engineeringEngineer intelligence into products, platforms and workflows, delivered by the team that will operate it rather than handed over at the end.Explore digital engineering
- AI governanceMake AI observable, controlled and ready to scale, ISO 42001 aligned, with governance enforced in the platform rather than filed in a folder.Explore AI governance
- AI Operations as a ServiceEnable, control and scale AI as a managed service: human led, AI augmented, and measured against the value you agreed at the start.Explore AI Operations as a Service
AI, without the noise
Most organisations are not short of AI ideas. They are short of a governed way to turn interest into operational value. Isolated pilots stall. Tools sprawl. Nothing reaches production.
We work the other way round: human led, AI augmented, and governed from the first workshop. InfraTech AI advisory gives your leadership team a clear, costed plan before any build budget is committed.
- 71%of CEOs are backing investment in AI (KPMG CEO Outlook 2025)
- 1%of leaders describe their companies as mature in AI deployment (McKinsey 2025)
Find the AI use cases that actually pay back
Identify the use cases that matter, assess readiness across data, people and platform, and agree a costed roadmap. This is InfraTech AI advisory.
- Data and platform auditdone
- Use case scoringdone
- Skills and operating modelin progress
- Costed roadmapqueued
- Board ready business casequeued
Built for your estate, not for the demo
Design, build, modernise and integrate, with AI and agents engineered into the products and platforms you already run. Critical business logic is recovered and kept, so modernisation does not mean starting again.
- Solution architectureagreed
- Business rules recoveredmapped
- Build and integrationin flight
- Automated testingcontinuous
- Handover to operationsplanned
Governance enforced in the platform, not filed in a folder
Security, data foundations and policy controls applied before anything reaches production. Your policies, enforced by the platform and evidenced for audit.
- UK data residencyenforced
- Personal data redactionenforced
- Approved model listenforced
- Human approval gatesper use case
- Full audit trailretained
Agents in production, measured against the value they were built for
Agentic AI delivery and managed operations, monitored around the clock from the UK and reported against the outcome each agent was engaged to deliver.
- Discovery and designcomplete
- Guardrailsenforced
- Agent in productionlive
- Human oversightalways on
- Value reportingmonthly
Proof, not promises
Numbers we can stand behind, from estates we actually run. Ask for the detail behind any of them and we will show you.
Enterprise delivery across regulated, always-on environments.
- Legal services
- Engineering
- Financial services
- Insurance
- NHS
- Transport
- Central government
- Retail
1,300 staff working from home, in a matter of days
Financial services
- Certified, not claimed
- ISO ISO 27001 information security
- ISO ISO 9001 quality management
- CE+ Cyber Essentials Plus
Why InfraTech
Reasons that survive scrutiny from your technical team, not just your marketing one.
- Enterprise and public sector deliveryNot a startup learning on your estate. Finance, defence, the NHS and central government have already done the due diligence.
- Certified, not just claimedISO 27001 and ISO 9001, independently audited. Ask to see the certificates, everyone should.
- Leeds based, national reachEngineers in Yorkshire you can sit in a room with, delivering for organisations across the UK.
- Security first architectureCyber security is designed in from the start, in IT and in AI. Governance is the product, not the paperwork.
- Humans you can nameNamed engineers answer the phone. Human led, AI augmented applies to our own service desk too.
Sectors we work in
Regulated, audited and always on. The environments where getting IT wrong is expensive.
Financial services
Regulated, audited, always on.
Retail
Uptime through every peak.
Insurance
Data handled like it matters.
Manufacturing
IT that keeps the line moving.
Charity
Doing more with restricted budgets.
Public sector
NHS, transport and government.
Insights
Questions buyers actually ask
Who provides AI-enabled managed IT support in Leeds?
InfraTech Systems is a Leeds based managed service provider and consultancy offering AI-enabled managed IT services, IT support, cyber security and cloud services to enterprise and public sector organisations across the UK. The firm is certified to ISO 27001 and ISO 9001.
What does InfraTech AI advisory involve?
A structured readiness engagement for leadership teams. We assess your data, platforms, governance and people, identify the AI use cases with measurable value, and deliver a costed roadmap. You get a clear plan before committing build budget.
Do you replace our internal IT team or work alongside them?
Both models work. Some clients hand us the whole estate, others use us to extend an internal team with specialist capability such as cyber security, cloud or AI. The service is shaped around your structure, not ours.
How do you keep AI safe and governed?
Governance comes first, not last. Every AI engagement follows our Enable, Control, Scale approach: readiness and use case selection through InfraTech AI advisory, then security and policy controls enforced in the platform, then delivery with managed operations. Human led, AI augmented.
Which sectors do you work in?
Financial services, retail, insurance, manufacturing, defence and the public sector, including work for the NHS, transport bodies and central government departments.
Where are you based and who do you serve?
We are based at 46 Park Place in Leeds city centre and serve organisations across Yorkshire and the UK. Being close matters: clients can sit down with the engineers who run their systems.
Talk to us about your IT and your AI roadmap
One conversation, no obligation. Tell us what is not working, or where you want AI to take you, and we will tell you plainly what we would do about it.
